Search results

Thanks for the update. Maybe I'll put Mint 19.3 on my laptop,same a my desk top so I can pick & choose updates also.

With Livepatch can you stop it from updating the kernal?

Yes I can get into the BIOS/UEFI menu & the keyboard worked OK.

I reverted back to Kernel 5.4.0-42. This did cure my keyboard issue. https://askubuntu.com/questions/1274890/ubuntu-20-04-keyboard-not-working was the link that I used.

No I reverted back to the previous kernel & the keyboard & mouse work great. The link I got the info from is https://askubuntu.com/.

Was a bit fast suggesting it is this bug. It sounds like it, but so far for HP and Acer's using the 5.4.0-45 Kernels. Should list your computer and your kernel to make sure. uname -a in terminal for kernel. External USB or wireless keyboards and mice do seem to work. – crip659 Sep 14 at 11:29...

I reverted back to an earlier version,18.04 when keyboard & touch pad worked but that did not fix my problem. I think this could be an Acer internal problem & not a Linux kernel issue!!!!

The keyboard did work well during the Grub menu screen. Inputting the /bin/bash with the keyboard but stopped working after reboot!!!!

I tried an external keyboard & it works fine.

on screen keyboard. external keyboard works great.

I upgraded for 18.04 to 20.04 6 mos. ago & had many updates since but the last update caused my keyboard & touch pad to stop working.

I looked at reverting back to previous kernel but that is way to much for a newbie like me with limited computer skills.

The answer to question 1 is the keyboard but not the mouse work in BIOS environment, I do have a USB stick with ubunto 18.04 ( upgraded from that to 20.04 ) & any important files are on a flash drive.

Don't know how to revert back to the previous kernel. Can you help? file:This is the screen shot after Old Tom's case 2. This still doesn't cure my keyboard issue. Any more suggestions or fixes?

Any more suggestions in solving my keyboard problem?

as per the 1st. post /8GB DDR3,pentiumN3530(quad core) @ 2.16GHz,251 GB SSD Ubuntu 20.04.The laptop is 8 - 10 yrs. old had originally Windows 8.1. In terminal I tried step 5 & entered the install xserver etc. to no avail. I use the keyboard from my desktop entered esc key & got into GRUB menu...

I'm using Ubuntu20.04 only. The on screen keyboard to log in. I'm using Ubuntu 20.04 only & the on screen keyboard to log in.

Because neither touchpad & keyboard work, I'm unable to get into Grub Menu @ start up,please help.

i tried case 1&2 but that didn't help. My touch pad & keyboard don't work but the mouse does. Tried case 3 but none of the keys work. Please help.

neither of these solutions worked. any other solutions?