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I have a had a Dell Vostro since 2012, never missed a beat, the HP in the last year has been an absolute pain, I have just bought a new Dell hopefully runs as long as the old one!!

I have had more issues with the Envy today, more BSOD, different codes (Battery, Ram quite a few of them, Controllers) from the event viewer, I had a lot of issues with it over the last year, its looking like I will need to spend more money on it, I have decided to scrap it and get a new one...

Going to have to wait a while to sort, the battery has now packed up on the Envy, will have to sort one out, the power supply is showing 19.9v dc. Cant do another Memtest86 RAM test via the boot on USB, maybe its because the battery is in this state, also when I downloaded the Memtest to the USB...

Thanks for the information, I used memtest86 on the Envy,not sure if I used it correctly though, got these 2 displays but no apparent errors, I have another older laptop that works OK, gonna try memtest86 on that and see if the results are the same, If it is the ram I will get some creative...

The Saga continues!! Ran the HP today and got the Blue Screen, event viewer stated 0x00000139, Graphic Driver, computer said drivers up to date, logged on to NVIDIA and downloaded latest driver anyway, started it up and got the BSOD again about 10 mins later. Event viewer stated 0x0000001e, Ram...

I have had the base off the laptop to clean the dust off the fan intake, not touched the RAM but will give it a go, got the BSD while doing this reply, I checked the Event Viewer straight afterwards and got the 0x0000001e ( Bugcheck) which is the Ram issue, the time coincided with the BSD , will...

Had the laptop on today and no Blue Screen!!!! been on for about 3hrs Argggghhhh! I have had a look at the event viewer and found an error , the number 0x0000001e showed up, looked on Google and it said poor contact, defective or mismatched RAM, I checked the Diagnostic Tool but when it was...

OK Brickwizard, will try that 1st, thanks.

Thanks for the replies, the laptop now keeps going to BSD more regularly, getting different stopcodes, gonna have to sort that first so will find a HP Envy Forum as I don't want to clog the forum up with non Linux issues, I will keep an eye on this forum also in case there are any replies, thanks.

Hi, The Laptop is a HP Envy 17" Model: 17-AE101NA, Product 2PJ44EA#ABU, Serial Number: 5CG73625ND

Thanks for the information Brickwizard, I will see if that works, Phil

Hi, this is my first posting on this forum, I hope someone can suggest something. I have a HP Envy 17" Laptop, worked OK for a number of years then after a Win 10 update it created a BSD, I reinstalled Win 10 and it worked for a while but it keeps showing the blue screen, I decided to go for...