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Can't activate Bluetooth

WillyII

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Hey there,
I am using Debian 11 (as stated below) on a ASUS A75V Laptop. I have installed Debian on dual-boot besides Windows 10 a few months ago. Using Windows, I am able to activate the Bluetooth port for connecting e.g. with external speakers. However, this is not possible with Debian because it does not recognize the bluetooth adapter.

When I run rfkill I only get this:
wilhelm@A75VJ-TY144H:~$ sudo rfkill
[sudo] Passwort für wilhelm:
ID TYPE DEVICE SOFT HARD
0 wlan phy0 blocked unblocked


systemctl status bluetooth.service gives the following response:
● bluetooth.service - Bluetooth service
Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor pre>
Active: active (running) since Fri 2023-03-24 09:03:22 CET; 19min ago
Docs: man:bluetoothd(8)
Main PID: 520685 (bluetoothd)
Status: "Running"
Tasks: 1 (limit: 9343)
Memory: 1.3M
CPU: 27ms
CGroup: /system.slice/bluetooth.service
└─520685 /usr/libexec/bluetooth/bluetoothd


Can somebody help me with this issue please?

Thank you in advance,
Willy

---
Operating System: Debian GNU/Linux 11
KDE Plasma Version: 5.20.5
KDE Frameworks Version: 5.78.0
Qt Version: 5.15.2
Kernel Version: 5.10.0-21-amd64
OS Type: 64-bit
Processors: 4 × Intel® Core™ i5-3210M CPU @ 2.50GHz
Memory: 7.7 GiB of RAM
Graphics Processor: Mesa DRI Intel® HD Graphics 4000
 


Are you running WiFi at the same time as Bluetooth? some adapters have WiFi and Bluetooth on the same chip so it is one or the other not both can run at the same time - So try turning off WiFi and see if Bluetooth works

Have a look here - https://wiki.debian.org/iwlwifi

also you may need to install firmware-linux-nonfree and firmware-linux which can be obtained through the Synaptic Package Manager reboot after install
 
Last edited by a moderator:
I do not use Debian nor have I used a Debian-Based Distribution in several years now, but a reason why your bluetooth adapter is not being detected could be that Debian might not ship the appropriate firmware for your Bluetooth Adapter.

Debian, by default, does not ship non-free firmware. (This is slated to change in a future Debian version as an option in the installer)

Try as I might, I could not really find the exact model and make of your bluetooth adapter because searching 'ASUS A75V' produces ambiguous results of several laptops such as the A75VM, but we can use terminal utilities available in Debian to glean some more information about your specific Bluetooth Adapter.

As to help those who are more knowledgeable with Debian than I am, please share the output of these two commands with us:

Code:
lspci -v
Code:
sudo lsusb

If your Debian install does not come with these pre-installed by default, you can install them by using the following commands respectively:

lspci:
Code:
sudo apt-get install pciutils

lsusb:
Code:
sudo apt-get install usbutils

P.S (For Future Helpers): I am not familiar with the inxi tool and thus I am recommending lspci and lsusb instead of inxi, but both lspci and lsusb integrate with inxi so there is no harm done by installing them.
 
So try turning off WiFi and see if Bluetooth works
I deactivated WiFi and work with a LAN cable only. Furthermore iwlwifi did not really work on my device because the command modprobe is not recognized.

00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
Subsystem: ASUSTeK Computer Inc. 3rd Gen Core processor DRAM Controller
Flags: bus master, fast devsel, latency 0
Capabilities: <access denied>
Kernel driver in use: ivb_uncore

00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 24
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: 0000e000-0000efff [size=4K]
Memory behind bridge: f6000000-f70fffff [size=17M]
Prefetchable memory behind bridge: 00000000e0000000-00000000f1ffffff [size=288M]
Capabilities: <access denied>
Kernel driver in use: pcieport

00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09) (prog-if 00 [VGA controller])
DeviceName: Onboard IGD
Subsystem: ASUSTeK Computer Inc. 3rd Gen Core processor Graphics Controller
Flags: bus master, fast devsel, latency 0, IRQ 29
Memory at f7400000 (64-bit, non-prefetchable) [size=4M]
Memory at d0000000 (64-bit, prefetchable) [size=256M]
I/O ports at f000
Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: i915
Kernel modules: i915


00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04) (prog-if 30 [XHCI])
Subsystem: ASUSTeK Computer Inc. 7 Series/C210 Series Chipset Family USB xHCI Host Controller
Flags: bus master, medium devsel, latency 0, IRQ 27
Memory at f7900000 (64-bit, non-prefetchable) [size=64K]

Capabilities: <access denied>
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci


00:16.0 Communication controller: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 (rev 04)
Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family MEI Controller
Flags: bus master, fast devsel, latency 0, IRQ 30
Memory at f791a000 (64-bit, non-prefetchable)
Capabilities: <access denied>
Kernel driver in use: mei_me
Kernel modules: mei_me


00:1a.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 (rev 04) (prog-if 20 [EHCI])
Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family USB Enhanced Host Controller
Flags: bus master, medium devsel, latency 0, IRQ 16
Memory at f7918000 (32-bit, non-prefetchable) [size=1K]

Capabilities: <access denied>
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci


00:1b.0 Audio device: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller (rev 04)
Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family High Definition Audio Controller
Flags: bus master, fast devsel, latency 0, IRQ 31
Memory at f7910000 (64-bit, non-prefetchable) [size=16K]

Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel


00:1c.0 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 (rev c4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 16
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
I/O behind bridge: 0000d000-0000dfff [size=4K]

Memory behind bridge: f2100000-f21fffff [size=1M]
Prefetchable memory behind bridge: [disabled]
Capabilities: <access denied>
Kernel driver in use: pcieport


00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 17
Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
I/O behind bridge: [disabled]
Memory behind bridge: f7800000-f78fffff [size=1M]

Prefetchable memory behind bridge: [disabled]
Capabilities: <access denied>
Kernel driver in use: pcieport


00:1d.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 (rev 04) (prog-if 20 [EHCI])
Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family USB Enhanced Host Controller
Flags: bus master, medium devsel, latency 0, IRQ 23
Memory at f7917000 (32-bit, non-prefetchable) [size=1K]

Capabilities: <access denied>
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci


00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 04)
Subsystem: ASUSTeK Computer Inc. HM76 Express Chipset LPC Controller
Flags: bus master, medium devsel, latency 0
Capabilities: <access denied>
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich


00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04) (prog-if 01 [AHCI 1.0])
Subsystem: ASUSTeK Computer Inc. 7 Series Chipset Family 6-port SATA Controller [AHCI mode]
Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 26
I/O ports at f0b0
I/O ports at f0a0

I/O ports at f090
I/O ports at f080
I/O ports at f060
Memory at f7916000 (32-bit, non-prefetchable) [size=2K]
Capabilities: <access denied>
Kernel driver in use: ahci
Kernel modules: ahci


00:1f.3 SMBus: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller (rev 04)
Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family SMBus Controller
Flags: medium devsel, IRQ 18
Memory at f7915000 (64-bit, non-prefetchable)
I/O ports at f040
Kernel driver in use: i801_smbus
Kernel modules: i2c_i801


01:00.0 VGA compatible controller: NVIDIA Corporation GF108M [GeForce GT 635M] (rev a1) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. GF108M [GeForce GT 635M]
Flags: bus master, fast devsel, latency 0, IRQ 28
Memory at f6000000 (32-bit, non-prefetchable) [size=16M]
Memory at e0000000 (64-bit, prefetchable) [size=256M]
Memory at f0000000 (64-bit, prefetchable) [size=32M]
I/O ports at e000
Expansion ROM at f7000000 [disabled] [size=512K]
Capabilities: <access denied>
Kernel driver in use: nouveau
Kernel modules: nouveau


01:00.1 Audio device: NVIDIA Corporation GF108 High Definition Audio Controller (rev ff) (prog-if ff)
!!! Unknown header type 7f
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel


02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 07)
Subsystem: ASUSTeK Computer Inc. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
Flags: bus master, fast devsel, latency 0, IRQ 16
I/O ports at d000
Memory at f2104000 (64-bit, prefetchable) [size=4K]
Memory at f2100000 (64-bit, prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: r8169
Kernel modules: r8169


03:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
Subsystem: AzureWave AR9485 Wireless Network Adapter
Flags: bus master, fast devsel, latency 0, IRQ 17
Memory at f7800000 (64-bit, non-prefetchable) [size=512K]
Expansion ROM at f7880000 [disabled] [size=64K]
Capabilities: <access denied>
Kernel driver in use: ath9k
Kernel modules: ath9k

sudo lsusb
Bus 003 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 04f2:b354 Chicony Electronics Co., Ltd UVC 1.00 device HD UVC WebCam
Bus 001 Device 004: ID 0bda:0138 Realtek Semiconductor Corp. RTS5138 Card Reader Controller
Bus 001 Device 003: ID 13d3:3362 IMC Networks Atheros AR3012 Bluetooth 4.0 Adapter
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 008: ID 192f:0916 Avago Technologies, Pte. ADNS-2710 Optical Mouse Controller
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 
also you may need to install firmware-linux-nonfree and firmware-linux which can be obtained through the Synaptic Package Manager reboot after install
 
Even after installing the firmware-linux-nonfree and firmware-linux package bluetooth doesn't work because the adapter hasn't been recognized yet.
 
Only one other piece of firmware I can think of and that is, firmware-atheros, which you can get through the Synaptic Package Manager
 

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