Complicated problem - All linux distros freeze, briefly run sluggish, and some cannot be installed (INFO provided) [Expert needed]

ImpromtuITguy

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Hi. Though this may sound unlikely, it could be the crazy coincidence that your hard drive went bad between now and the last time you used windows. Might be worth trying a different hard drive, if you can. Or trying running windows on it again for a while and see if it freezes
 


Lord Boltar

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From the screenshots it looks to me your BIOS has a few bugs (Picture 3)" Firmware Bug no firmware region can cover this" I highly doubt AMI will fix this and this is probably caused by ACPI anyway - (Picture 2 & 4) "Segmentation Fault" Segmentation fault is when your system tries to access a page of memory that doesn’t exist. Couple of things to try

At the Grub prompt type "e" to edit
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash modprobe.blacklist=nouveau"

At the end of the "Linux line" (near the bottom), add acpi=off
Then F10 to boot - below is screenshot showing where to add acpi=off
3.png

If the above does not work you can always change it back

If all else fails I would recommend changing BIOS to Legacy as @wizardfromoz suggest then reformat your drive and reinstall
1.png
 
OP
Catalin

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Thanks for all the replies! I really appreciate it!

I gave it one try with Linux Mint (because my friend told me it's the most stable one) and it worked for a couple of hours and then it froze again. Linux Mint was on Kernel 5.4 with support until April 2025.

So this is hardware problem not kernel or anything else. I am not going to open it up, it's a complicated model anyway.
I give up for this laptop (at least for now) and I will keep it on windows until 2025, then maybe I will give try it again.

Thanks for the help and remember that this was not in vain. Meanwhile I am running for dual boot on my modern PC.
See you around :)
 

Lobo1980

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I had the exact same problem with a PC. Asus motherboard and Nvidia GPU. The time past and I can’t even install a new OS, they get stuck in the distro logo or in the in it.

I solved the problem installing a Systemd free distro like Void, MXLinux, Devuan, etc. (Artix in my case).

Give it a try.
 

kc1di

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I would say it's an Nvidia problem. most distros have a way to install nvidia drivers.
You might want to give PClinuxOS a try it comes with Nvidia drivers already installed. And may work for you.
In Kubuntu you can go to driver manager and install them from there.
Good luck.
 

Dart

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I've had similar issues with NIVIDIA cards. The downloading and installing the drivers from their site has fixed the issues every time.
 

Alexzee

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I will try this

And this

I will also try this. I've seen in Live that you can actually double click the .run driver from nvidia - could I do it like that? I am not good with terminal.
I'm not sure if a double click on the .run driver will make it run.
Download the driver and try it.
 

kc1di

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If you down load the driver from Nvidia you most likely wiill have to run it in a terminal. It would look something like this
1. cd to folder where you downloaded the driver.
2. Then something like this

Code:
sudo ./NVIDIA-Linux-x86_64-510.54.run
good luck.
 
OP
Catalin

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Thanks for the answers guys! :D

I tried Artix(runit) and PClinuxOS but they too freeze in Live. I used multiple flashdrives and multiple usb ports. So systemd would not be the problem. Indeed I saw that something inside it is happening, it's warming a little and the fans go high - most likely is the Nvidia because on windows the laptop stays around 37-43 C all the time.
I am going to give it another try with Pop_OS! and running this command:
sudo ./NVIDIA-Linux-x86_64-510.54.run
Because I've heard that Pop_OS! is the most Nvidia friendly distro...
 

Lobo1980

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Thanks for the answers guys! :D

I tried Artix(runit) and PClinuxOS but they too freeze in Live. I used multiple flashdrives and multiple usb ports. So systemd would not be the problem. Indeed I saw that something inside it is happening, it's warming a little and the fans go high - most likely is the Nvidia because on windows the laptop stays around 37-43 C all the time.
I am going to give it another try with Pop_OS! and running this command:

Because I've heard that Pop_OS! is the most Nvidia friendly distro...
Last cuestion:

Did you install the Nvidia driver while the live mode were running in Artix?

1.- sudo pacman -Syu (update OS)
2.- sudo pacman -S nvidia (Nvidia driver)
3.- Restart
 
OP
Catalin

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Last cuestion:

Did you install the Nvidia driver while the live mode were running in Artix?

1.- sudo pacman -Syu (update OS)
2.- sudo pacman -S nvidia (Nvidia driver)
3.- Restart
Artix is not systemd .. therefore I guess sudo commands won't work? I did not install nvidia, I was on in live mode when it got stuck.
I mean, for example in Pop_OS! (which is gnome) it would not allow me to update or install anything in the terminal but I had no issues with doing it on Manjaro Gnome (minimal_lts). I also tried again Manjaro KDE (minimal_lts).
Today I haven't had any crash or sluggish movement in live (i only tried Live). It is true that it got a little bit hotter on Pop_OS! like 44-46 C degrees while on the other it reached a maximum of 41 - and in all these cases I just did simple things 3-4 programs opened like Files, 1-2 tabs of mozilla, pamac, terminal.
I will most likely go for a dual boot with a reasonable partition for testing as bare metal acts differently. However, I keep my hopes restrained as Linux Mint seemed promising. Indeed it seems more like an Nvidia thing, once I get a distro installed I'll update immediately video card and everything else and then go for Optimus and try to keep in on integrated.
 

Lobo1980

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Artix is not systemd .. therefore I guess sudo commands won't work? I did not install nvidia, I was on in live mode when it got stuck.
I mean, for example in Pop_OS! (which is gnome) it would not allow me to update or install anything in the terminal but I had no issues with doing it on Manjaro Gnome (minimal_lts). I also tried again Manjaro KDE (minimal_lts).
Today I haven't had any crash or sluggish movement in live (i only tried Live). It is true that it got a little bit hotter on Pop_OS! like 44-46 C degrees while on the other it reached a maximum of 41 - and in all these cases I just did simple things 3-4 programs opened like Files, 1-2 tabs of mozilla, pamac, terminal.
I will most likely go for a dual boot with a reasonable partition for testing as bare metal acts differently. However, I keep my hopes restrained as Linux Mint seemed promising. Indeed it seems more like an Nvidia thing, once I get a distro installed I'll update immediately video card and everything else and then go for Optimus and try to keep in on integrated.

Good luck, hope the best.

P.S.
1.- sudo pacman -Syu (update OS)
2.- sudo pacman -S nvidia (Nvidia driver)
3.- Restart
Works in Artix
 
OP
Catalin

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Okay guys, I'm back with more information. At the moment the laptop has the Manjaro KDE installed.
sudo lspci -vnnd 8086:9d15
[sudo] password for tasha:
00:1c.5 PCI bridge [0604]: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 [8086:9d15] (rev f1) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 124
Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
I/O behind bridge: 0000c000-0000cfff [size=4K]
Memory behind bridge: df100000-df1fffff [size=1M]
Prefetchable memory behind bridge: [disabled]
Capabilities: [40] Express Root Port (Slot+), MSI 00
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: ASUSTeK Computer Inc. Device [1043:12f0]
Capabilities: [a0] Power Management version 3
Capabilities: [100] Advanced Error Reporting
Capabilities: [140] Access Control Services
Capabilities: [200] L1 PM Substates
Capabilities: [220] Secondary PCI Express
Kernel driver in use: pcieport
With almost a clean installation and after only been using Google Chrome, I shut down the laptop and I received these messages, pictures attached.
What might be the issue?
 

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Brickwizard

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Ok, 8086 tells me you're having problems with one or more of the Intel devices in your set-up
from your manjaro,can you install inxi [should be in your distribution repository]
and run from terminal inxi -Fnxxz and copy/paste the results back [I will need a clearer copy than a photograph]
 

Lord Boltar

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I have a NVIDIA 940MX very similar to your 920MX - when I used the 495 drivers I had received some freezing or hangs, but I rolled back to the 470 Drivers and my issues went away - I have not tried the 510 Drivers
My Specs
Code:
$ inxi -Fxz
System:
  Kernel: 5.13.0-39-generic x86_64 bits: 64 compiler: N/A
  Desktop: Xfce 4.16.0 Distro: Expirion 20.04 220328
Machine:
  Type: Laptop System: Acer product: Aspire E5-575G v: V1.47
  serial: <filter>
  Mobo: Acer model: Ironman_SK v: V1.47 serial: <filter>
  UEFI [Legacy]: Insyde v: 1.47 date: 09/06/2018
Battery:
  ID-1: BAT1 charge: 23.4 Wh condition: 23.4/62.2 Wh (38%)
  model: PANASONIC AS16B5J status: Full
CPU:
  Topology: Dual Core model: Intel Core i5-7200U bits: 64 type: MT MCP
  arch: Amber Lake rev: 9 L2 cache: 3072 KiB
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  bogomips: 21599
  Speed: 647 MHz min/max: 400/3100 MHz Core speeds (MHz): 1: 647 2: 700
  3: 700 4: 700
Graphics:
  Device-1: Intel HD Graphics 620
  vendor: Acer Incorporated ALI Aspire E5-575G driver: i915 v: kernel
  bus ID: 00:02.0
  Device-2: NVIDIA GM108M [GeForce 940MX] vendor: Acer Incorporated ALI
  driver: nvidia v: 470.103.01 bus ID: 01:00.0
  Display: x11 server: X.Org 1.20.13 driver: modesetting,nvidia
  unloaded: fbdev,nouveau,vesa resolution: 1920x1080~60Hz
  OpenGL: renderer: NVIDIA GeForce 940MX/PCIe/SSE2
  v: 4.6.0 NVIDIA 470.103.01 direct render: Yes
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio
  vendor: Acer Incorporated ALI Acer Aspire E5-575G driver: snd_hda_intel
  v: kernel bus ID: 00:1f.3
  Sound Server: ALSA v: k5.13.0-39-generic
Network:
  Device-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
  vendor: Lite-On driver: ath10k_pci v: kernel port: 4000 bus ID: 03:00.0
  IF: wlp3s0 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
  vendor: Acer Incorporated ALI Acer Aspire E5-575G driver: r8169 v: kernel
  port: 3000 bus ID: 04:00.1
  IF: enp4s0f1 state: down mac: <filter>

So there was something in the 495 drivers that my 940MX did not like or the 495 drivers were not completely compatible with the kernel - I did not figure out why this was happening - just when I rolled the drivers to 470 it worked, so I am staying with what works
 
Last edited:

forester

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That's what I try to tell people about the new nVidia drivers -- the latest ain't the greatest -- avoid 510 and go with the original for the card!
 

Brickwizard

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We haven't yet determined what is causing the error reports, 8086 says intel to me [may be wrong] I am thinking sound card till we get more information
 
OP
Catalin

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Ok, 8086 tells me you're having problems with one or more of the Intel devices in your set-up
from your manjaro,can you install inxi [should be in your distribution repository]
and run from terminal inxi -Fnxxz and copy/paste the results back [I will need a clearer copy than a photograph]
I got the information:
inxi -Fnxxz  ✔
System:
Kernel: 5.15.28-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
Desktop: KDE Plasma v: 5.24.3 tk: Qt v: 5.15.3 wm: kwin_x11 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: ASUSTeK product: X541UV v: 1.0
serial: <superuser required>
Mobo: ASUSTeK model: X541UV v: 1.0 serial: <superuser required>
UEFI: American Megatrends v: X541UV.309 date: 04/17/2019
Battery:
ID-1: BAT0 charge: 11.6 Wh (43.1%) condition: 26.9/34.6 Wh (77.8%)
volts: 10.8 min: 10.8 model: ASUSTeK ASUS Battery serial: N/A
status: discharging
CPU:
Info: dual core model: Intel Core i5-6198DU bits: 64 type: MT MCP
arch: Skylake rev: 3 cache: L1: 128 KiB L2: 512 KiB L3: 3 MiB
Speed (MHz): avg: 500 min/max: 400/2800 cores: 1: 500 2: 500 3: 500
4: 500 bogomips: 19204
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel HD Graphics 510 vendor: ASUSTeK driver: i915 v: kernel
ports: active: eDP-1 empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0
chip-ID: 8086:1906
Device-2: NVIDIA GM108M [GeForce 920MX] vendor: ASUSTeK driver: nvidia
v: 510.54 pcie: speed: 2.5 GT/s lanes: 4 bus-ID: 01:00.0 chip-ID: 10de:134f
Device-3: Chicony USB2.0 VGA UVC WebCam type: USB driver: uvcvideo
bus-ID: 1-6:3 chip-ID: 04f2:b52b
Display: x11 server: X.Org v: 1.21.1.3 compositor: kwin_x11 driver: X:
loaded: modesetting,nvidia alternate: fbdev,nouveau,nv,vesa gpu: i915
display-ID: :0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96
Monitor-1: eDP-1 model: ChiMei InnoLux 0x15ca res: 1366x768 dpi: 101
diag: 394mm (15.5")
OpenGL: renderer: Mesa Intel HD Graphics 510 (SKL GT1) v: 4.6 Mesa 21.3.7
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:9d70
Sound Server-1: ALSA v: k5.15.28-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.20 running: no
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: ASUSTeK
driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: d000
bus-ID: 02:00.2 chip-ID: 10ec:8136
IF: enp2s0f2 state: down mac: <filter>
Device-2: Realtek RTL8723BE PCIe Wireless Network Adapter vendor: Lite-On
driver: rtl8723be v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: c000
bus-ID: 03:00.0 chip-ID: 10ec:b723
IF: wlp3s0 state: up mac: <filter>
Bluetooth:
Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8
bus-ID: 1-8:4 chip-ID: 0bda:b721
Report: rfkill ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: see --recommends
Drives:
Local Storage: total: 1.13 TiB used: 591.97 GiB (51.2%)
ID-1: /dev/sda vendor: Kingston model: SA400S37240G size: 223.57 GiB
speed: 6.0 Gb/s serial: <filter>
ID-2: /dev/sdb vendor: Seagate model: ST1000LM024 HN-M101MBB
size: 931.51 GiB speed: 6.0 Gb/s serial: <filter>
Partition:
ID-1: / size: 95.56 GiB used: 46.42 GiB (48.6%) fs: ext4 dev: /dev/sda5
ID-2: /boot/efi size: 96 MiB used: 91.2 MiB (95.0%) fs: vfat
dev: /dev/sda1
Swap:
ID-1: swap-1 type: file size: 8 GiB used: 0 KiB (0.0%) priority: -2
file: /swapfile
Sensors:
System Temperatures: cpu: 45.0 C pch: 39.0 C mobo: N/A
Fan Speeds (RPM): cpu: 2400
Info:
Processes: 208 Uptime: 2m Memory: 7.63 GiB used: 1.16 GiB (15.2%)
Init: systemd v: 250 Compilers: gcc: 11.2.0 clang: 13.0.1 Packages:
pacman: 1214 Shell: Zsh v: 5.8.1 running-in: konsole inxi: 3.3.14
just when I rolled the drivers to 470 it worked
the latest ain't the greatest -- avoid 510 and go with the original
I understand you guys, but how do I roll back to one specific nvidia version. How do I know which one is the best?
And how do I keep it from updating itself to newer versions? Yes please, I also want to know if there is an Intel problem :)
 

Lord Boltar

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We haven't yet determined what is causing the error reports, 8086 says intel to me [may be wrong] I am thinking sound card till we get more information
I was thinking that he may try disabling MSI. Though Linux kernel supports MSI for several years now, I am thinking there is a wrong implementation of MSI from some hardware manufacturer which may lead to the PCIe errors, which is more of an annoyance then anything else

You need to edit the grub configuration and make the

GRUB_CMDLINE_LINUX_DEFAULT line look like this:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pci=nomsi pci=noaer"

Update grub and reboot the system:

Code:
sudo update-grub

reboot

What do you think? That should get rid of the PCIe Error messages
 
Last edited:

Lord Boltar

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