Solved Firmware bug. Battery is not in charge, as it should be.

[kalinin]

hello everyone, hope you have everything alright.

I honestly tried to deal with this problem, so i am writing here only because i have no more ideas left.

Couple weeks ago i did update my laptop’s battery and everything was fine. Unexpectedly during another work day, i noticed that its on a low charge, although it was connected by wire to the outlet at that time.
So, it was holding 20% a few days (but never displayed a charging), and after that finally dead. Problem is, i mean i would think that’s a battery problem, if i didn’t swapped it with my old one to test, aaand laptop lost ability to see battery, to charge it, anything. It shows its persistent, 0% of charge and that’s all.

System messages are showing firmware bug, something went wrong with ACPI. it looks like that:

so i decided to go hard and 1. update bios/efi
2. update core
3. update drivers
4. and see what will happen

the result is, i have fully updated bios, efi, grub, core is up to date, nvidia driver i can not install because its that old as the world is. not a single move affected in any way on it, even when i edited grub config with acpi = not compliant (or something like that - i already had no idea how it can help). Nothing.

I tried to boot 3 different OS, at it doesn’t work anywhere. Of course i bought another battery and i hope it will work, but the “firmware bug” thing brings so much doubt. More likely, it’s not a detail, but system error, yes?

So, i will get a new battery tomorrow, if it won’t work - i don’t know what to do. So if any of you have experience to share or and advice to help - i would be grateful.

thank you, have a nice day, yall

 

[Alexzee]

What distro and kernel version are you running?

 

[kalinin]

What distro and kernel version are you running?

Kali linux GNU Rolling.
6.10.11-amd64

 

[kalinin]

What distro and kernel version are you running?

i guess i know what are you gonna say. Kali nvidia driver which installation described in docs did not match with my actual one.
At nvidia website i found driver only for Linux64 and as we are talking about kali, i can not predict how it or will it work at all. anyway i gonna try it too, after trying with new battery

 

[Alexzee]

i guess i know what are you gonna say. Kali nvidia driver which installation described in docs did not match with my actual one.
At nvidia website i found driver only for Linux64 and as we are talking about kali, i can not predict how it or will it work at all. anyway i gonna try it too, after trying with new battery

With Debian Testing you will have to be well versed in fixing broken packages.

Our member @osprey is exceptionally good with Debian Testing maybe he or our member @Brickwizard could give you ideas or suggestions.

Firmware bugs can be tuff to rectify. I learned that from running Parrot.

Last idea that I have is maybe try temporarily changing the linux kernel line to make the paramater to be acpi=off from your Grub Menu.

See if any of the members or devs in the Kali Forum found a fix--

Kali Linux Forums

This is a Kali Linux OS support forum

forums.kali.org

 

[Brickwizard]

maybe he or our member @Brickwizard could give you ideas or suggestions.

Usually Linux will give you the option of installing the latest kernel or rolling back to the previous one, if it does select and try,
if that doesn't work, Try re-boot to the Grub screen, select advanced options, look down the list, and select / run repair broken packages

You are running a distribution based on a testing distribution, Testing is the operative word, you must expect it to throw a wobbly from time to time, and being a Kali user, the Kali development team would expect you o be knowledgeable enough on Linux to find and fix such things for yourself

 

[kalinin]

With Debian Testing you will have to be well versed in fixing broken packages.

Our member @osprey is exceptionally good with Debian Testing maybe he or our member @Brickwizard could give you ideas or suggestions.

Firmware bugs can be tuff to rectify. I learned that from running Parrot.

Last idea that I have is maybe try temporarily changing the linux kernel line to make the paramater to be acpi=off from your Grub Menu.

See if any of the members or devs in the Kali Forum found a fix--

Kali Linux Forums

This is a Kali Linux OS support forum

forums.kali.org

To be honest i have no idea how it happened, i was pretty sure that i got the stable one. Anyway you are right, and i tried to fix with every way i know, seems like not enough, but i have no complaints towards kali

and yeah i did edit already grub conf, the acpi thing. nothing changed

 

[kalinin]

Usually Linux will give you the option of installing the latest kernel or rolling back to the previous one, if it does select and try,
if that doesn't work, Try re-boot to the Grub screen, select advanced options, look down the list, and select / run repair broken packages

You are running a distribution based on a testing distribution, Testing is the operative word, you must expect it to throw a wobbly from time to time, and being a Kali user, the Kali development team would expect you o be knowledgeable enough on Linux to find and fix such things for yourself

well i rolled back to 6.8.11, sadly i see no difference. repairing packages mode was on top of list of things i tried
howdy full reinstallation of os might help?

 

[Brickwizard]

One last try, run the following in order [my usual routeen on Debian based distros]

open terminal
run dpkg --force-all --configure -a
then Sudo apt update && sudo apt fix--broken install
then apt-get -f install

re-boot

 

[Alexzee]

To be honest i have no idea how it happened, i was pretty sure that i got the stable one. Anyway you are right, and i tried to fix with every way i know, seems like not enough, but i have no complaints towards kali

and yeah i did edit already grub conf, the acpi thing. nothing changed

Is Kali Linux the only distro you have tried running?

Try running those commands that Brickwizard posted in post #9.

 

[kalinin]

One last try, run the following in order [my usual routeen on Debian based distros]

open terminal
run dpkg --force-all --configure -a
then Sudo apt update && sudo apt fix--broken install
then apt-get -f install

re-boot

thank you, it worked out. actually it started freezing a little bit, but bug expired
i got a new battery, and just for any case did reinstallation

everything is good, at least for now… thx anyway, i will add those to my routine too

 

[kalinin]

Is Kali Linux the only distro you have tried running?

Try running those commands that Brickwizard posted in post #9.

no, i also have parrot and tails from usb, seems it not a huge difference in this situation, bcs of debian based

 

[Alexzee]

You could try dmessaging the driver for the touchpad and see what it returns.

What are firmware blobs (from linux-firmware) exactly?

According to https://wiki.gentoo.org/wiki/Linux_firmware, Linux firmware is a package distributed alongside the Linux kernel that contains firmware binary blobs necessary for partial or full

askubuntu.com

 

[Alexzee]

no, i also have parrot and tails from usb, seems it not a huge difference in this situation, bcs of debian based

Good. The Parrot Community is a good place to chat. They helped me out a few times.

Parrot Security

Parrot Security website

parrotsec.org

 

[kalinin]

Good. The Parrot Community is a good place to chat. They helped me out a few times.

Parrot Security

Parrot Security website

parrotsec.org

thank you, i got help here for the second time already. of course i am getting troubles a quote more often, but i was able to find a solution until now

 

[Alexzee]

thank you, i got help here for the second time already. of course i am getting troubles a quote more often, but i was able to find a solution until now

You're welcome.
Have a good weekend.

 

[Alexzee]

Where did you get your new battery?

 

[kalinin]

Where did you get your new battery?

at local online marketplace

 

[Alexzee]

at local online marketplace

Wondering as I may need one for my laptop in the future, thanks.

 

[kalinin]

Wondering as I may need one for my laptop in the future, thanks.

to be honest, i would never upgrade if it is not costs a funny money. but i guess its because of a small capacity at all, and old enough model of laptop so there are a lot any kind of details.

so on your choice, anyway, don’t forget to check out if battery model you are going to buy is compatible and and usable as replacement of yours. it depends on power or voltages or something like that - I'm not good at it, but you'll find the necessary values on the battery

gl