Freezing problem

[MrMST]

Hello @all,
since two days I have the freezing problem. I tried it on different desktop environments (KDE, KDE plasma and GNOME).

To produce this error, I have to open an .eml file with Thunderbird or opening an PDF with Adobe Reader 9. Sometimes it just freezes without any opening action.

Maybe someone can help me with this problem.

Thanks Michael

-` mst@archlinux
.o+` -------------
`ooo/ OS: Arch Linux x86_64
`+oooo: Host: HP EliteBook x360 1040 G6 SBKPF
`+oooooo: Kernel: 6.13.1-arch1-1
-+oooooo+: Uptime: 21 mins
`/:-:++oooo+: Packages: 1200 (pacman), 55 (flatpak)
`/++++/+++++++: Shell: bash 5.2.37
`/++++++++++++++: Resolution: 1920x1080
/+++ooooooooooooo/ DE: Plasma 6.2.5
./ooosssso++osssssso+` WM: kwin
.oossssso-```/ossssss+ Theme: Breeze [GTK2/3]
-osssssso. :ssssssso. Icons: breeze [GTK2/3]
sssssss/ osssso+++. Terminal: konsole
/ossssssss/ +ssssooo/- CPU: Intel i5-8365U (8) @ 4.100GHz
`/ossssso+/:- -:/+osssso+- GPU: Intel WhiskeyLake-U GT2 [UHD Graphics 620]
+sso+:- `.-/+oso: Memory: 3822MiB / 15799MiB
++:. -/+/
. /

 

[dos2unix]

What is the output of...

dmesg | egrep -i 'error|warn|support|fail'

 

[MrMST]

Its this...

[mst@archlinux ~]$ dmesg | egrep -i 'error|warn|support|fail'
dmesg: read kernel buffer failed: Operation not permitted
egrep: warning: egrep is obsolescent; using grep -E
[mst@archlinux ~]$

 

[dos2unix]

Try this...

sudo dmesg | grep -E -i 'error|warn|fail|support'

 

[MrMST]

Now it reports the following:

[mst@archlinux ~]$ sudo dmesg | grep -E -i 'error|warn|fail|support'
[sudo] password for mst:
[ 0.205654] DMAR-IR: Queued invalidation will be enabled to support x2apic and Intr-remapping.
[ 0.214126] x86/cpu: SGX disabled or unsupported by BIOS.
[ 0.214295] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
[ 0.214298] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
[ 0.214300] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
[ 0.214302] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
[ 0.214303] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
[ 0.215084] LSM support for eBPF active
[ 0.317295] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS01._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317318] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317332] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS01._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317343] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317356] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS02._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317366] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317377] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS02._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317386] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317398] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS03._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317407] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317418] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS03._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317427] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317440] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS04._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317450] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317460] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS04._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317470] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317482] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS05._ADR], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317492] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317500] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS05._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317509] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317520] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS05._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317529] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317542] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS06._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317552] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317562] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS06._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317572] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317585] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS07._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317594] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317605] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS07._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317614] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317627] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS08._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317636] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317647] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS08._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317656] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317669] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS09._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317679] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317689] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS09._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317699] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317712] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS09.WCAM], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317721] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317732] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS09.IRCM], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317742] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317755] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS10._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317764] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317775] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS10._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317784] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317797] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS01._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317807] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317817] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS01._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317827] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317839] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS02._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317849] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317859] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS02._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317869] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317882] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS03._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317891] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317902] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS03._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317911] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317924] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS04._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317934] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317944] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS04._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317954] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317967] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS05._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317976] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.317987] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS05._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.317996] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.318009] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS06._UPC], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.318019] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.318029] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS06._PLD], AE_ALREADY_EXISTS (20240827/dswload2-326)
[ 0.318039] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[ 0.428139] ACPI BIOS Error (bug): AE_AML_BUFFER_LIMIT, Field [CAP1] at bit offset/length 64/32 exceeds size of target Buffer (64 bits) (20240827/dsopcode-198)
[ 0.428160] ACPI Error: Aborting method \_SB._OSC due to previous error (AE_AML_BUFFER_LIMIT) (20240827/psparse-529)
[ 0.480493] ACPI: PM: (supports S0 S3 S4 S5)
[ 0.557920] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI EDR HPX-Type3]
[ 0.559589] acpi PNP0A08:00: _OSC: platform does not support [AER]
[ 0.570426] pci 0000:00:13.0: PME# supported from D0 D3hot
[ 0.571731] pci 0000:00:14.0: PME# supported from D3hot D3cold
[ 0.575635] pci 0000:00:16.0: PME# supported from D3hot
[ 0.577352] pci 0000:00:1c.0: PME# supported from D0 D3hot D3cold
[ 0.579229] pci 0000:00:1c.4: PME# supported from D0 D3hot D3cold
[ 0.581106] pci 0000:00:1d.0: PME# supported from D0 D3hot D3cold
[ 0.582922] pci 0000:00:1d.4: PME# supported from D0 D3hot D3cold
[ 0.585600] pci 0000:00:1f.3: PME# supported from D3hot D3cold
[ 0.589352] pci 0000:01:00.0: PME# supported from D0 D3hot D3cold
[ 0.590422] pci 0000:02:00.0: supports D1 D2
[ 0.590424] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.591105] pci 0000:03:00.0: supports D1 D2
[ 0.591107] pci 0000:03:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.591596] pci 0000:03:01.0: supports D1 D2
[ 0.591598] pci 0000:03:01.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.592069] pci 0000:03:02.0: supports D1 D2
[ 0.592071] pci 0000:03:02.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.592599] pci 0000:03:04.0: supports D1 D2
[ 0.592601] pci 0000:03:04.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.593211] pci 0000:04:00.0: supports D1 D2
[ 0.593213] pci 0000:04:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.593933] pci 0000:38:00.0: supports D1 D2
[ 0.593935] pci 0000:38:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.595156] pci 0000:6d:00.0: PME# supported from D0 D3hot D3cold
[ 0.680600] DMAR: IOMMU feature fl1gp_support inconsistent
[ 0.680612] DMAR: IOMMU feature sc_support inconsistent
[ 0.680613] DMAR: IOMMU feature dev_iotlb_support inconsistent
[ 1.067111] xhci_hcd 0000:00:14.0: Host supports USB 3.1 Enhanced SuperSpeed
[ 1.074839] xhci_hcd 0000:38:00.0: Host supports USB 3.1 Enhanced SuperSpeed
[ 1.077176] usbserial: USB Serial support registered for generic
[ 1.110586] RAS: Correctable Errors collector initialized.
[ 5.393860] vboxdrv: module verification failed: signature and/or required key missing - tainting kernel
[ 5.711955] intel-hid INT33D5:00: platform supports 5 button array
[ 5.898094] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2
[ 5.898098] cfg80211: failed to load regulatory.db
[ 6.097840] hp_wmi: query 0x4 returned error 0x5
[ 6.230101] iTCO_vendor_support: vendor-support=0
[ 6.249752] PTP clock support registered
[ 8.005340] Bluetooth: hci0: HCI LE Coded PHY feature bit is set, but its usage is not supported.
[ 10.570142] psmouse serio3: synaptics: Your touchpad (PNP: SYN3098 SYN0002 PNP0f13) says it can support a different bus. If i2c-hid and hid-rmi are not used, you might want to try setting psmouse.synaptics_intertouch to 1 and report this to [email protected].
[ 44.319485] warning: `ThreadPoolForeg' uses wireless extensions which will stop working for Wi-Fi 7 hardware; use nl80211
[mst@archlinux ~]$

 

[dos2unix]

Three thoughts,

1. Update your BIOS if you can, that alone may fix it.

2. You can disable acpi in most BIOS/UEFI's. You can try that.

3. As a last resort, add this to your kernel parameters in grub

acpi=off

or

acpi=strict

 

[MrMST]

Do you have a tutorial how to update the BIOS via linux?

 

[CaffeineAddict]

Do you have a tutirial how to update the BIOS via linux?

Updating BIOS is independent of OS because normally you copy BIOS update to USB, then boot from USB and run the flash program.
The exact procedure depends on your hardware, to get help provide us with details about your computer and motherboard.

sudo dmidecode -t baseboard

Is it laptop or PC? please provide the exact make and model in addition to output of the above command.

 

[MrMST]

If Im quick, I can directly click onn restart bevore the screen freezes. Then I see the following lines during the restart, see pictures.

 

[MrMST]

Updating BIOS is independent of OS because normally you copy BIOS update to USB, then boot from USB and run the flash program.
The exact procedure depends on your hardware, to get help provide us with details about your computer and motherboard.

sudo dmidecode -t baseboard

Is it laptop or PC? please provide the exact make and model in addition to output of the above command.

The result is... Its a HP EliteBook x360 1040 G6 SBKPF.

[mst@archlinux ~]$ sudo dmidecode -t baseboard
[sudo] password for mst:
# dmidecode 3.6
Getting SMBIOS data from sysfs.
SMBIOS 3.1 present.

Handle 0x0003, DMI type 2, 17 bytes
Base Board Information
Manufacturer: HP
Product Name: 857F
Version: KBC Version 60.49.00
Serial Number: PJBLD00WBDH2YI
Asset Tag:
Features:
Board is a hosting board
Location In Chassis:
Chassis Handle: 0x0000
Type: Motherboard
Contained Object Handles: 0

Handle 0x001A, DMI type 41, 11 bytes
Onboard Device
Reference Designation: Onboard IGD
Type: Video
Status: Enabled
Type Instance: 1
Bus Address: 0000:00:02.0

Handle 0x0005, DMI type 10, 6 bytes
On Board Device Information
Type: Video
Status: Enabled
Description: 32 MB

[mst@archlinux ~]$

I can make an USB Stick with an Windows PC. I can try this on the Laptop of my wife.

 

[GatorsFan]

Well there is one major problem I see and that is Adobe Reader 9 the last update was in 2013 more then 10 years ago and as such is no longer supported I would remove that first

Those ACPI errors do not mean much and can be disabled by:

1. Open '/etc/default/grub' in an editor with root access.

2. The line with 'GRUB_CMDLINE_LINUX_DEFAULT', add the loglevel=3 part. So this, which is what I'm currently using:

GRUB_CMDLINE_LINUX_DEFAULT='quiet splash'

Becomes this:

GRUB_CMDLINE_LINUX_DEFAULT='quiet splash loglevel=3'

Then, when the changes have been saved, open a terminal, then run:

sudo update-grub

Reboot and see the results

 

[MrMST]

Well there is one major problem I see and that is Adobe Reader 9 the last update was in 2013 more then 10 years ago and as such is no longer supported I would remove that first

Those ACPI errors do not mean much and can be disabled by:

1. Open '/etc/default/grub' in an editor with root access.

2. The line with 'GRUB_CMDLINE_LINUX_DEFAULT', add the loglevel=3 part. So this, which is what I'm currently using:

GRUB_CMDLINE_LINUX_DEFAULT='quiet splash'

Becomes this:



Then, when the changes have been saved, open a terminal, then run:


Reboot and see the results

Thanks for your answer, but I have a different boot loader. Where shall I change the settings?

[mst@archlinux ~]$ bootctl status
System:
Firmware: UEFI 2.60 (HP 1.7425)
Firmware Arch: x64
Secure Boot: disabled
TPM2 Support: yes
Measured UKI: no
Boot into FW: supported

Current Boot Loader:
Product: systemd-boot 256.7-1-arch
Features: ✓ Boot counting
✓ Menu timeout control
✓ One-shot menu timeout control
✓ Default entry control
✓ One-shot entry control
✓ Support for XBOOTLDR partition
✓ Support for passing random seed to OS
✓ Load drop-in drivers
✓ Support Type #1 sort-key field
✓ Support @saved pseudo-entry
✓ Support Type #1 devicetree field
✓ Enroll SecureBoot keys
✓ Retain SHIM protocols
✓ Menu can be disabled
✗ Multi-Profile UKIs are supported
✓ Boot loader set ESP information
Current Entry: 2024-11-08_07-12-39_linux.conf
Partition: /dev/disk/by-partuuid/4ebd6285-4f3f-4375-be52-55ac859f0a3f
Loader: └─/EFI/systemd/systemd-bootx64.efi

Random Seed:
System Token: set
Exists: yes

Available Boot Loaders on ESP:
ESP: /boot (/dev/disk/by-partuuid/4ebd6285-4f3f-4375-be52-55ac859f0a3f)
File: ├─/EFI/systemd/systemd-bootx64.efi (systemd-boot 256.7-1-arch)
└─/EFI/BOOT/BOOTX64.EFI (systemd-boot 256.7-1-arch)

Boot Loaders Listed in EFI Variables:
Title: Linux Boot Manager
ID: 0x0004
Status: active, boot-order
Partition: /dev/disk/by-partuuid/4ebd6285-4f3f-4375-be52-55ac859f0a3f
File: └─/EFI/systemd/systemd-bootx64.efi

Title: EFI\Microsoft\Boot\bootmgfw.efi
ID: 0x0007
Status: active
Partition: /dev/disk/by-partuuid/25838c92-f30f-4355-a140-aaa7ef898d93
File: └─EFI/Microsoft/Boot/bootmgfw.efi

Title: Windows Boot Manager
ID: 0x0008
Status: active
Partition: /dev/disk/by-partuuid/25838c92-f30f-4355-a140-aaa7ef898d93
File: └─/EFI/MICROSOFT/BOOT/BOOTMGFW.EFI

Boot Loader Entries:
$BOOT: /boot (/dev/disk/by-partuuid/4ebd6285-4f3f-4375-be52-55ac859f0a3f)
token: arch

Default Boot Loader Entry:
type: Boot Loader Specification Type #1 (.conf)
title: Arch Linux (linux)
id: 2024-11-08_07-12-39_linux.conf
source: /boot//loader/entries/2024-11-08_07-12-39_linux.conf (on the E
FI System Partition)
linux: /boot//vmlinuz-linux
initrd: /boot//initramfs-linux.img
options: root=PARTUUID=6cebb741-892e-43b9-86a1-261b8b6224cb zswap.enabled=0 rw rootfstype=ext4

 

[MrMST]

Well there is one major problem I see and that is Adobe Reader 9 the last update was in 2013 more then 10 years ago and as such is no longer supported I would remove that first

Well its not only Adobe. For example the programm "Master PDF Editor 5" don't work. I can start it, I can create a new PDF, everything is fine. If I open an other PDF file, it will freeze. I tried some different PDFs, so ist freezes with every .

 

[CaffeineAddict]

HP EliteBook x360 1040 G6 SBKPF.

Serial Number: PJBLD00WBDH2YI

https://support.hp.com/us-en/product/details/model/26938568

I entered serial number for this laptop but stupid HP says it's invalid.
BIOS flash should be downloaded on that page but their webpage is such a PITA to navigate.

 

[MrMST]

Thanks for your help. I will start to update the BIOS in the next days and let you know when its done.