Hi,
I am working with a couple of guys out of state who set up a network with a Linux CentOS server, some Win7 clients, and a SonicWall router.
They had a Ricoh Savin, and it was set up to scan to network folders. Part of the machine broke, so I brought in a brand new HP MFP M479fdn printer, and it prints fine. However, in trying to set up the scanner to scan to a network folder, it doesn't work.
I am told they connected to the router from the server via ssh and are unable to ping the printer's IP address, so, can't do much. I tried a lot of things. Resets, drivers, software, but it still is not seen properly. I tried through the IP address in the web (the Embedded Web Server (EWS)), and through the HP software.
Getting: "error. Your printer cannot connect the network. Press Edit to correct server name and address.". Turned on SMB 1.0 in Windows and on the printer (it was off). No difference.
Not sure if it's the HP, router, server, or something else. Anyone heard of such a thing and have any idea what it is and how to fix it?
I am working with a couple of guys out of state who set up a network with a Linux CentOS server, some Win7 clients, and a SonicWall router.
They had a Ricoh Savin, and it was set up to scan to network folders. Part of the machine broke, so I brought in a brand new HP MFP M479fdn printer, and it prints fine. However, in trying to set up the scanner to scan to a network folder, it doesn't work.
I am told they connected to the router from the server via ssh and are unable to ping the printer's IP address, so, can't do much. I tried a lot of things. Resets, drivers, software, but it still is not seen properly. I tried through the IP address in the web (the Embedded Web Server (EWS)), and through the HP software.
Getting: "error. Your printer cannot connect the network. Press Edit to correct server name and address.". Turned on SMB 1.0 in Windows and on the printer (it was off). No difference.
Not sure if it's the HP, router, server, or something else. Anyone heard of such a thing and have any idea what it is and how to fix it?
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