Mail server can send but not receive email

[ryanvade]

Hello everyone,

I am setting up a personal email. The domain is from goddady and it is redirecting to my server. I have been able to send emails from the server to my gmail but not the other way around. Does anyone know of a reason?

@Rob what do you think? What should the MX settings be on goddady?

 

[ryanvade]

host -t mx X.info
X.info mail is handled by 0 smtp.X.info.
X.info mail is handled by 10 mail.X.info

 

[VitalkaDrug]

Who is responsible for answers to DNS requests to your zone? Is it your server or goaddy server? That server and should contain the zone database with MX records for your mail server.

 

[ryanvade]

Who is responsible for answers to DNS requests to your zone? Is it your server or goaddy server? That server and should contain the zone database with MX records for your mail server.

I think Godaddy should be.

 

[VitalkaDrug]

And does it have these records?

 

[ryanvade]

And do it has these records?

Yes. Mail, smtp, imap, pop,email are all pointing to the server.

 

[VitalkaDrug]

Yes. Mail, smtp, imap, pop,email are all pointing to the server.

I think you need to verify a connectivity to your server by these protocols.
If connections are established then check your software logs for any errors.

 

[ryanvade]

I think you need to verify a connectivity to your server by these protocols.
If connections are established then check your software logs for any errors.

Just found this in the logs:

Mar 25 21:39:26 ryanvade amavis[1100]: Creating db in /var/lib/amavis/db/; BerkeleyDB 0.49, libdb 5.1
Mar 25 21:40:20 ryanvade postfix/master[1572]: daemon started -- version 2.9.6, configuration /etc/postfix
Mar 26 18:10:31 ryanvade postfix/smtpd[3636]: connect from mail-vc0-f170.google.com[209.85.220.170]
Mar 26 18:10:33 ryanvade postfix/smtpd[3636]: A64BB2A094F: client=mail-vc0-f170.google.com[209.85.220.170]
Mar 26 18:10:33 ryanvade postfix/cleanup[3647]: A64BB2A094F: message-id=<CANU8KuVFC7ozehXUgHjt-fpALbe-Z0Gay1+EDLs3Hgyd+qwLJw@mail.gmail.com>
Mar 26 18:10:33 ryanvade postfix/smtpd[3636]: disconnect from mail-vc0-f170.google.com[209.85.220.170]
Mar 26 18:10:33 ryanvade postfix/qmgr[1587]: A64BB2A094F: from=<[email protected]>, size=8962, nrcpt=1 (queue active)
Mar 26 18:10:33 ryanvade postfix/virtual[3650]: fatal: bad string length 0 < 1: virtual_mailbox_base =
Mar 26 18:10:34 ryanvade postfix/master[1572]: warning: process /usr/lib/postfix/virtual pid 3650 exit status 1
Mar 26 18:10:34 ryanvade postfix/master[1572]: warning: /usr/lib/postfix/virtual: bad command startup -- throttling
Mar 26 18:11:35 ryanvade postfix/virtual[3671]: fatal: bad string length 0 < 1: virtual_mailbox_base =
Mar 26 18:11:36 ryanvade postfix/master[1572]: warning: process /usr/lib/postfix/virtual pid 3671 exit status 1
Mar 26 18:11:36 ryanvade postfix/master[1572]: warning: /usr/lib/postfix/virtual: bad command startup -- throttling
Mar 26 18:12:36 ryanvade postfix/virtual[3679]: fatal: bad string length 0 < 1: virtual_mailbox_base =
Mar 26 18:12:37 ryanvade postfix/master[1572]: warning: process /usr/lib/postfix/virtual pid 3679 exit status 1
Mar 26 18:12:37 ryanvade postfix/master[1572]: warning: /usr/lib/postfix/virtual: bad command startup -- throttling

 

[VitalkaDrug]

There are traces of successfully received mail message:

Just found this in the logs:

Mar 26 18:10:31 ryanvade postfix/smtpd[3636]: connect from ...

...

Mar 26 18:10:33 ryanvade postfix/qmgr[1587]: A64BB2A094F: from=...

But later I see errors:

Just found this in the logs:

Mar 26 18:10:33 ryanvade postfix/virtual[3650]: fatal: bad string length 0 < 1: virtual_mailbox_base =
Mar 26 18:10:34 ryanvade postfix/master[1572]: warning: process /usr/lib/postfix/virtual pid 3650 exit status 1
Mar 26 18:10:34 ryanvade postfix/master[1572]: warning: /usr/lib/postfix/virtual: bad command startup -- throttling
Mar 26 18:11:35 ryanvade postfix/virtual[3671]: fatal: bad string length 0 < 1: virtual_mailbox_base =
Mar 26 18:11:36 ryanvade postfix/master[1572]: warning: process /usr/lib/postfix/virtual pid 3671 exit status 1
Mar 26 18:11:36 ryanvade postfix/master[1572]: warning: /usr/lib/postfix/virtual: bad command startup -- throttling
Mar 26 18:12:36 ryanvade postfix/virtual[3679]: fatal: bad string length 0 < 1: virtual_mailbox_base =
Mar 26 18:12:37 ryanvade postfix/master[1572]: warning: process /usr/lib/postfix/virtual pid 3679 exit status 1
Mar 26 18:12:37 ryanvade postfix/master[1572]: warning: /usr/lib/postfix/virtual: bad command startup -- throttling

I think you have a mistake in your postfix configuration. Possibly the variable "virtual_mailbox_base" is not set.

 

[ryanvade]

Right. I changed the permissions for /var/vmail and it seems to work now.

Thank you @VitalkaDrug

 

[Angelbrown Leka]

@vitalka thanks for sharing the solution mate as there would be plenty of users who might be facing the similar problem. Now after reading this thread they would be able to find solution for their problem.