Hi @SCB, and welcome! We will help if we can. But you asked this question in the "Linux Security" forum... is your problem security related? If not, please open a new thread in one that will be more appropriate to your trouble. If you just need some help as a "new Linux user".... then the "Getting Started" forum is a good choice (click here). For other non-specific topics, the "General Linux" forum is a good choice (click here).
Please use the Title of your post to briefly describe your problem. That helps us to focus in on threads where we may be able to contribute, and also helps others searching for similar problems. Thanks!
Hi Dave... you might want to notice the dates that are shown below each post. When there's been no activity for months, as in this thread, it has usually been abandoned.
In some cases, depending on user preferences, you can also see when a user was last active (logged in) to the forum. If you click on @SCB's user name, it shows she was last active 3 months ago... so it's fairly clear that she posted her plea for help but never returned. That happens sometimes.