[Solved] No speaker sound but wired headphone working! Help

Jabirkt99

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My Lenovo G50 just installed linux before windows, i have no speaker sound but if i connect wire headphones working.

Speakers not working.

I am newbie to linux mint 20.
 

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Last edited:


i would have thought that if the system can process and pipe music out to a headphone
then maybe look at gui for sound and make sure sliders are over to right. You can use command:

Code:
lspci  -kvv

and shimmy down to where it says Audio device
 
Open the terminal and copy and paste this command and then press enter.
Code:
inxi -Fxz
Copy and paste the output to a post.

Here's mine.
Code:
bash-5.1$ inxi -Fxz
System:    Kernel: 5.10.43-pclos1 x86_64 bits: 64 compiler: gcc v: 10.3.0 Desktop: LXQt 0.17.1
           Distro: PCLinuxOS 2021
Machine:   Type: Desktop System: Dell product: OptiPlex XE v: N/A serial: <filter>
           Mobo: Dell model: 0TNXNR v: A01 serial: <filter> BIOS: Dell v: A05 date: 01/09/2013
CPU:       Info: Dual Core model: Intel Core2 Duo E7400 bits: 64 type: MCP arch: Penryn rev: A
           cache: L2: 3 MiB
           flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx bogomips: 11171
           Speed: 1596 MHz min/max: 1600/2800 MHz Core speeds (MHz): 1: 1596 2: 1596
Graphics:  Device-1: Intel 4 Series Integrated Graphics vendor: Dell driver: i915 v: kernel
           bus-ID: 00:02.0
           Display: server: X.Org 1.20.11 driver: loaded: intel,v4l resolution: 1024x768~75Hz
           OpenGL: renderer: Mesa DRI Intel Q45/Q43 (ELK) v: 2.1 Mesa 21.1.2 direct render: Yes
Audio:     Device-1: Intel 82801JD/DO HD Audio vendor: Dell driver: snd_hda_intel v: kernel
           bus-ID: 00:1b.0
           Sound Server-1: ALSA v: k5.10.43-pclos1 running: yes                               
           Sound Server-2: JACK v: 1.9.18 running: no                                         
           Sound Server-3: PulseAudio v: 14.2 running: yes                                    
Network:   Device-1: Broadcom NetLink BCM57780 Gigabit Ethernet PCIe vendor: Dell driver: tg3 
           v: kernel port: 0980 bus-ID: 05:00.0                                               
           IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>                     
           Device-2: Broadcom NetXtreme BCM5761 Gigabit Ethernet PCIe vendor: Dell driver: tg3
           v: kernel port: 0980 bus-ID: 06:00.0                                               
           IF: eth1 state: down mac: <filter>                                                 
RAID:      Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0 bus-ID: 00:1f.2  
Drives:    Local Storage: total: 149.05 GiB used: 11.81 GiB (7.9%)                            
           ID-1: /dev/sda vendor: Western Digital model: WD1600AAJS-22PSA0 size: 149.05 GiB   
Partition: ID-1: / size: 47.38 GiB used: 7.49 GiB (15.8%) fs: ext4 dev: /dev/sda1             
           ID-2: /home size: 94.53 GiB used: 4.32 GiB (4.6%) fs: ext4 dev: /dev/sda6          
Swap:      ID-1: swap-1 type: partition size: 4 GiB used: 0 KiB (0.0%) dev: /dev/sda5         
Sensors:   System Temperatures: cpu: 31.0 C mobo: N/A                                         
           Fan Speeds (RPM): N/A                                                              
Info:      Processes: 181 Uptime: 15h 08m Memory: 7.68 GiB used: 978.9 MiB (12.4%)            
           Init: SysVinit runlevel: 5 Compilers: gcc: 10.3.0 clang: 10.0.1 Packages: 1752     
           Shell: Bash v: 5.1.8 inxi: 3.3.04
bash-5.1$

Look under Audio and it should display something similar to this.

Here's mine.
Code:
Audio:     Device-1: Intel 82801JD/DO HD Audio vendor: Dell driver: snd_hda_intel v: kernel
           bus-ID: 00:1b.0
           Sound Server-1: ALSA v: k5.10.43-pclos1 running: yes                             
           Sound Server-2: JACK v: 1.9.18 running: no                                       
           Sound Server-3: PulseAudio v: 14.2 running: yes
 
Last edited by a moderator:
Maybe try opening the terminal and run alsamixer.

When alsa mixer opens make sure the pcm and the main are turned up all the way.
Some of the rows of columns may be muted.

 
My Lenovo X1 Carbon has a setting in the UEFI to disable the on-board sound.
You might check to see if you have something similar.
 
i would have thought that if the system can process and pipe music out to a headphone
then maybe look at gui for sound and make sure sliders are over to right. You can use command:

Code:
lspci  -kvv

and shimmy down to where it says Audio device
Code:
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
    Subsystem: Lenovo 8 Series HD Audio Controller
    Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0, Cache Line Size: 64 bytes
    Interrupt: pin A routed to IRQ 48
    Region 0: Memory at c0614000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: <access denied>
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel
 
Last edited:
Open the terminal and copy and paste this command and then press enter.
Code:
inxi -Fxz
Copy and paste the output to a post.

Here's mine.
Code:
bash-5.1$ inxi -Fxz
System:    Kernel: 5.10.43-pclos1 x86_64 bits: 64 compiler: gcc v: 10.3.0 Desktop: LXQt 0.17.1
           Distro: PCLinuxOS 2021
Machine:   Type: Desktop System: Dell product: OptiPlex XE v: N/A serial: <filter>
           Mobo: Dell model: 0TNXNR v: A01 serial: <filter> BIOS: Dell v: A05 date: 01/09/2013
CPU:       Info: Dual Core model: Intel Core2 Duo E7400 bits: 64 type: MCP arch: Penryn rev: A
           cache: L2: 3 MiB
           flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx bogomips: 11171
           Speed: 1596 MHz min/max: 1600/2800 MHz Core speeds (MHz): 1: 1596 2: 1596
Graphics:  Device-1: Intel 4 Series Integrated Graphics vendor: Dell driver: i915 v: kernel
           bus-ID: 00:02.0
           Display: server: X.Org 1.20.11 driver: loaded: intel,v4l resolution: 1024x768~75Hz
           OpenGL: renderer: Mesa DRI Intel Q45/Q43 (ELK) v: 2.1 Mesa 21.1.2 direct render: Yes
Audio:     Device-1: Intel 82801JD/DO HD Audio vendor: Dell driver: snd_hda_intel v: kernel
           bus-ID: 00:1b.0
           Sound Server-1: ALSA v: k5.10.43-pclos1 running: yes                            
           Sound Server-2: JACK v: 1.9.18 running: no                                      
           Sound Server-3: PulseAudio v: 14.2 running: yes                                 
Network:   Device-1: Broadcom NetLink BCM57780 Gigabit Ethernet PCIe vendor: Dell driver: tg3
           v: kernel port: 0980 bus-ID: 05:00.0                                            
           IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>                  
           Device-2: Broadcom NetXtreme BCM5761 Gigabit Ethernet PCIe vendor: Dell driver: tg3
           v: kernel port: 0980 bus-ID: 06:00.0                                            
           IF: eth1 state: down mac: <filter>                                              
RAID:      Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0 bus-ID: 00:1f.2
Drives:    Local Storage: total: 149.05 GiB used: 11.81 GiB (7.9%)                         
           ID-1: /dev/sda vendor: Western Digital model: WD1600AAJS-22PSA0 size: 149.05 GiB
Partition: ID-1: / size: 47.38 GiB used: 7.49 GiB (15.8%) fs: ext4 dev: /dev/sda1          
           ID-2: /home size: 94.53 GiB used: 4.32 GiB (4.6%) fs: ext4 dev: /dev/sda6       
Swap:      ID-1: swap-1 type: partition size: 4 GiB used: 0 KiB (0.0%) dev: /dev/sda5      
Sensors:   System Temperatures: cpu: 31.0 C mobo: N/A                                      
           Fan Speeds (RPM): N/A                                                           
Info:      Processes: 181 Uptime: 15h 08m Memory: 7.68 GiB used: 978.9 MiB (12.4%)         
           Init: SysVinit runlevel: 5 Compilers: gcc: 10.3.0 clang: 10.0.1 Packages: 1752  
           Shell: Bash v: 5.1.8 inxi: 3.3.04
bash-5.1$

Look under Audio and it should display something similar to this.

Here's mine.
Code:
Audio:     Device-1: Intel 82801JD/DO HD Audio vendor: Dell driver: snd_hda_intel v: kernel
           bus-ID: 00:1b.0
           Sound Server-1: ALSA v: k5.10.43-pclos1 running: yes                          
           Sound Server-2: JACK v: 1.9.18 running: no                                    
           Sound Server-3: PulseAudio v: 14.2 running: yes

Code:
Audio:     Device-1: Intel Haswell-ULT HD Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:03.0
           Device-2: Intel 8 Series HD Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:1b.0
           Sound Server: ALSA v: k5.4.0-58-generic
 
Last edited:
Maybe try opening the terminal and run alsamixer.

When alsa mixer opens make sure the pcm and the main are turned up all the way.
Some of the rows of columns may be muted.

alsa 2.png
 
Just post the output as text with code tags and not as a screenshot, it's unreadable as a screenshot.
 
both lscpi and inxi both show "Kernel driver in use: snd_hda_intel" so you have a driver in use .

funny enough thats what i have as well
 
How can i enable UEFI?
You will have to go into the bios settings and you will have to look around for that setting.

I'm unfamiliar with Lenovo so not able to give any instruction as to where the setting can be found in the bios.

Someone with Lenovo experience should be around.
 
i can give you one example where headphones works and speakers don't i fired up gui (see image) i clicked mute button when speakers was showing. I found in built speakers no sound but headphones fine. I'm thinking somehow somewhere output for your headphone output is full right and inbuilt speakers insn't.
 

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do you have 3 sound buttons above f3 f4 ; what happens when you press the them on and off ?
 
i can give you one example where headphones works and speakers don't i fired up gui (see image) i clicked mute button when speakers was showing. I found in built speakers no sound but headphones fine. I'm thinking somehow somewhere output for your headphone output is full right and inbuilt speakers insn't.
Check every possible setting in Alsa and pulse audio.
Sometimes Alsa has a mixer where you can adjust the sound output.

https://we.riseup.net/assets/29589/alsamixer.png


The Wife's laptop has a sound on/off button on the key pad that was turned off and had no sound through speakers.

So check and see.
 

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