telnet x2.privateemail.com 25 Trying 126.96.36.199... telnet: connect to address 188.8.131.52: Connection timed out
telnet 184.108.40.206 25 Trying 220.127.116.11... Connected to 18.104.22.168. Escape character is '^]'. 220 oxse3.privateemail.com ESMTP Exim 20200901.1020 Wed, 09 Sep 2020 11:09:13 -0700
Is the host name correct which you mentioned, x2.privateemail.com? What is the the domain name of where you are trying to send mail to?Have they maybe blocked port 25 ? It's strange that it worked the day before. We can't get any email out. Not with smtp gmail (php mailer) either
Do they have any documentation about which mailhosts are available for sending mail to or did they give you any other information about what to use in your mailserver configuration?I have contacted them like 5 times already regarding this query and they either have incompetent support employees or just do not want to help us. We are considering switching domain providers.
Just looking at their website it looks more like all they offer is a webmail service and expect you to use your mail client or their webmail service to send and receive mail. What you need is a smart/relayhost for what you are trying to do. Where did you get the information from that you should use x2.privateemail.com?I asked if they do block the port and some other stuff I can't exactly remember but I don't think they understood me. All they kept saying was that I had to use privatemail.com webinterface to send mails.
When I asked for any documentation or guide I didn't get an answer either.