Hello!
I've asked in a few different communities and while most are helpful, the results have been really limited. I should say first that I've been using Linux for about 6 years, but to troubleshoot deeply or to understand logs is beyond my ability.
My laptop has been randomly shutting down during gameplay using Lutris. At first, I suspected temperature, so searched and applied all that I could to test that, and I can say that I don't think my laptop is overheating, unless it's happening so fast I can't catch it. My CPU runs in the 70C range while gaming but I've seen it reach 80C. GPU runs cooler, usually 65C-70C.
When this began I had suspected Fedora because I had just switched from 2 years on Manjaro where it didn't happen, so moving from Fedora to Pop_OS did not resolve the random shutdowns. Now I'm suspecting hardware failure somewhere, or a faulty sensor, but of course I'm guessing because perhaps it's Gnome, or an extension, or some rouge app.
That's where I hope to find help: is there a way to understand what could be causing this? I do realize that it could be thousands of different things, but I'd like to learn where to start looking to find out.
Along the way, I did discover a helpful article that showed this command:
Which shows this:
Having no real understanding, I wonder if I'm on the right track and seeing clues, and are there ways to reveal what 'error 11' is and what could trigger it? I'd like to ask for help digging deeper, but also to learn along the way about troubleshooting issues. Especially if it reveals some hardware failure, motherboard, sensors, whatever the case may be.
Thanks for reading!
My inxi is attached as text document and my laptop is a Clevo N850HK1 / Sager NP6852.
I've asked in a few different communities and while most are helpful, the results have been really limited. I should say first that I've been using Linux for about 6 years, but to troubleshoot deeply or to understand logs is beyond my ability.
My laptop has been randomly shutting down during gameplay using Lutris. At first, I suspected temperature, so searched and applied all that I could to test that, and I can say that I don't think my laptop is overheating, unless it's happening so fast I can't catch it. My CPU runs in the 70C range while gaming but I've seen it reach 80C. GPU runs cooler, usually 65C-70C.
When this began I had suspected Fedora because I had just switched from 2 years on Manjaro where it didn't happen, so moving from Fedora to Pop_OS did not resolve the random shutdowns. Now I'm suspecting hardware failure somewhere, or a faulty sensor, but of course I'm guessing because perhaps it's Gnome, or an extension, or some rouge app.
That's where I hope to find help: is there a way to understand what could be causing this? I do realize that it could be thousands of different things, but I'd like to learn where to start looking to find out.
Along the way, I did discover a helpful article that showed this command:
sudo grep -iv ': starting\|kernel: .*: Power Button\|watching system buttons\|Stopped Cleaning Up\|Started Crash recovery kernel' \
/var/log/messages /var/log/syslog /var/log/apcupsd* \
| grep -iw 'recover[a-z]*\|power[a-z]*\|shut[a-z ]*down\|rsyslogd\|ups'Which shows this:
/var/log/syslog:Aug 13 17:49:14 pop-os system76-power[800]: [INFO] DBUS Received GetSwitchable() method
/var/log/syslog:Aug 13 17:49:14 pop-os system76-power[800]: [INFO] DBUS Received GetGraphics() method
/var/log/syslog:Aug 13 17:49:14 pop-os system76-power[800]: [INFO] DBUS Received GetProfile() method
/var/log/syslog:Aug 13 17:49:14 pop-os gnome-shell[2195]: gnome-shell-extension-system76-power: power profile was set: 'Balanced'
/var/log/syslog:Aug 13 17:49:14 pop-os systemd[1523]: Started GNOME power management service.
/var/log/syslog:Aug 13 17:49:14 pop-os systemd[1523]: Reached target GNOME power management target.
/var/log/syslog:Aug 13 17:49:17 pop-os gsd-power[1388]: gsd-power: Fatal IO error 11 (Resource temporarily unavailable) on X server :0.Having no real understanding, I wonder if I'm on the right track and seeing clues, and are there ways to reveal what 'error 11' is and what could trigger it? I'd like to ask for help digging deeper, but also to learn along the way about troubleshooting issues. Especially if it reveals some hardware failure, motherboard, sensors, whatever the case may be.
Thanks for reading!
My inxi is attached as text document and my laptop is a Clevo N850HK1 / Sager NP6852.
