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Hi Chris and thanks for the help. When I do a sound test, nothing happens. I am way beyond that. Headphones work. Mic works. If I plug into HDMI, that sound works. I tried going into Dell Bios, but the choices you presented were not available. This is the closest I could find.

It was a laptop my work provided that I never used and they never asked for, so I really can’t even attest to whether it had sound when windows was on it. I assume it did as it has a camera and mic. This weekend I might try the long process of putting windows back on it just to see.

yeah under configuration it real only had stereo vs duplex and then then 20+ outputs for HDMI, which works. Headphones work. Mic works. Tried switching OS to Zorin and run the same protocols, but nothing changes. I guess I'm going to just change paths and focus on getting my airpod pros to...

No. Just Linux. It seems like I’ve tried everything. I almost want to figure out how to reinstall windows just to see if the sound works with that lol

now the SOF says this:

installed and tried to tweak pavucontrol too

dmesg | grep -i sof [ 0.509012] pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti <[email protected]> [ 0.592555] PCI-DMA: Using software bounce buffering for IO (SWIOTLB) [ 0.592557] software IO TLB: mapped [mem 0x00000000818bb000-0x00000000858bb000] (64MB) [...

Another forum recommended this, but it can't seem to find it.

sudo apt install firmware-sof-signed [sudo] password for squarsquid: Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package firmware-sof-signed Weird. It counted the percentage as if installing, but then it popped up...

I have look up and remember how to install packages and then reboot.

Also, I am just trying to troubleshoot everything and plugged my laptop to my TV and am able to get sound and video. Not sure if this helps with any diagnostics, just letting everyone know.

Hi Osprey (and everyone else), Thanks for the help. I ran all five things you asked and they are below. The last quote got out of order. It should be the second thing that you asked for. I ran alsamixer again and so my headphone jack works and it also tested my mic and I could see that the...

nothing special. Even the sound test through GUI does not work. Nothing through the terminal test either. YouTube sound does not work. I can only get sound if I use plug-in headphones.

Sorry. I had a long week and am just getting to this. I found the "MM" and hit "m" and it changed to s/pdif. I ran the speaker test which I am attaching. I restarted the computer. Still no sound. Should I change distros and try something other than Ubuntu? I am at a loss. I thank you for...

Yeah, weird, it took me a while to find regular headphones, but, yeah, the jack works. Maybe this computer doesn't have speakers. It's a corporate computer and I actually don't see any small speaker holes in the computer anywhere so maybe that's a possibility, but I just didn't think they...

KGill, thanks for the easy try, but it didn't work. When I hit just F1 the icon will go from mute to unmute, but when I try either of your options nothing seems to change, but thanks for trying. It shows I have an audio controller though, correct?

I ran lspci and this came back: 00:1f.3 Audio device: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 30)

Hi Condobloke, I am using Ubuntu 22.04.3 LTS I honestly didn't try it out first, so I am not sure. Do you think reinstalling it would be helpful? Would it just be easier to switch to a different distro? I figured this would be the easiest to start with, but I can try a different one. Dell...

I tried versions of linux years ago, but am just now getting back into it. I have tried several suggestions, but I just cant seem to get my speakers working and can find a search bar in the audio section. I feel so confused. Sorry