Pop!_OS wifi stopped working

Zumbarak

New Member
Joined
Jun 11, 2022
Messages
8
Reaction score
0
Credits
53
Hello, when i first installed pop os wifi was working fine, but after connecting my laptop to ethernet i can't connect to wireless anymore. I am still new to linux and don't know what the issue is. I found out however that wifi only works when i connect an external adapter. How do I get it to work again without an adapter?
 


Brickwizard

Well-Known Member
Joined
Apr 28, 2021
Messages
2,674
Reaction score
1,769
Credits
20,010
Welcome to the forums
first, has it initiated a hard block? On your laptop, you will either have a dedicated switch or a key combination to switch the wi-fi on/off, [it may be labelled flight mode] make sure it's switched on,
another trick is make sure you have no unsaved work and whilst on push and hold the power switch down for 60 seconds then re-boot
if both these fail to solve your problem, connect via ethanet to the router, and run terminal command inxi -Nn [you may have to install inxi from the repository] and paste the results back here
 

dos2unix

Well-Known Member
Joined
May 3, 2019
Messages
1,451
Reaction score
1,058
Credits
8,970
I found out however that wifi only works when i connect an external adapter. How do I get it to work again without an adapter?

It is entirely possible that you don't have a built-in wifi chipset. (Or at least one that works with Linux).
What is the output of

lspci | grep Wi-Fi

 
OP
Z

Zumbarak

New Member
Joined
Jun 11, 2022
Messages
8
Reaction score
0
Credits
53
Welcome to the forums
first, has it initiated a hard block? On your laptop, you will either have a dedicated switch or a key combination to switch the wi-fi on/off, [it may be labelled flight mode] make sure it's switched on,
another trick is make sure you have no unsaved work and whilst on push and hold the power switch down for 60 seconds then re-boot
if both these fail to solve your problem, connect via ethanet to the router, and run terminal command inxi -Nn [you may have to install inxi from the repository] and paste the results back here
Thanks for the reply, trying to install inxi gives me an error: E: Sub-process /usr/bin/dpkg returned an error code (1)
 
OP
Z

Zumbarak

New Member
Joined
Jun 11, 2022
Messages
8
Reaction score
0
Credits
53
It is entirely possible that you don't have a built-in wifi chipset. (Or at least one that works with Linux).
What is the output of

lspci | grep Wi-Fi
I don't thinks so because it used to work, it only stopped working after i connected to ethernet once. Running the command returns nothing.
 

Brickwizard

Well-Known Member
Joined
Apr 28, 2021
Messages
2,674
Reaction score
1,769
Credits
20,010
you need to be connected to the internet first with ethanet or second dongle
 

Brickwizard

Well-Known Member
Joined
Apr 28, 2021
Messages
2,674
Reaction score
1,769
Credits
20,010
what instructions are you using, for Ubuntu based I usually use
sudo apt update -y
followed by
sudo apt install inxi -y
or string it
sudo apt update -y && sudo apt install inxi -y
 
OP
Z

Zumbarak

New Member
Joined
Jun 11, 2022
Messages
8
Reaction score
0
Credits
53
what instructions are you using, for Ubuntu based I usually use
sudo apt update -y
followed by
sudo apt install inxi -y
or string it
sudo apt update -y && sudo apt install inxi -y
Yes I used the same commands
 

Brickwizard

Well-Known Member
Joined
Apr 28, 2021
Messages
2,674
Reaction score
1,769
Credits
20,010
Well sorry, at the moment nothing else comes to mind.

I have never liked Pop it's overrated, and it's one of those distributions that is specially developed for a one manufacturer's equipment will either work well or be a pain in the rear on anything else
 
OP
Z

Zumbarak

New Member
Joined
Jun 11, 2022
Messages
8
Reaction score
0
Credits
53
Well sorry, at the moment nothing else comes to mind.

I have never liked Pop it's overrated, and it's one of those distributions that is specially developed for a one manufacturer's equipment will either work well or be a pain in the rear on anything else
Do you suggested just switching my distro? if so what do you recommend?
 

Brickwizard

Well-Known Member
Joined
Apr 28, 2021
Messages
2,674
Reaction score
1,769
Credits
20,010
I never recommend, only suggest what to try, all Linux distro's will run steam and play on Linux if you're a gamer, if you intend studying to become a security specialist, then learning how any distribution works and the terminal commands will get you to a stage where you're ready to try, if you have a recent laptop say under 2 yrs old then you need a distribution with the latest kernel and drivers, but if its over 10 yrs old you will be better off with a lightweight one.
so what is the laptop and age, and what is your intended use.
 
OP
Z

Zumbarak

New Member
Joined
Jun 11, 2022
Messages
8
Reaction score
0
Credits
53
I never recommend, only suggest what to try, all Linux distro's will run steam and play on Linux if you're a gamer, if you intend studying to become a security specialist, then learning how any distribution works and the terminal commands will get you to a stage where you're ready to try, if you have a recent laptop say under 2 yrs old then you need a distribution with the latest kernel and drivers, but if its over 10 yrs old you will be better off with a lightweight one.
so what is the laptop and age, and what is your intended use.
I have a 4 year old asus gaming laptop with a gtx 1060 and an i7 7th gen. I will start university this year to study computer science, so the main purpose I need it for is programming and university.
 

Brickwizard

Well-Known Member
Joined
Apr 28, 2021
Messages
2,674
Reaction score
1,769
Credits
20,010
Ok I don't consider 4 yrs as being old, the I7 7th gen is a pretty good processor, and you should not have too many problems installing any mainline distribution, my suggestions would be MX-21, Mint [cinnamon is pretty but mate desktop is a little quicker]
Debian stable with non-free driver pack, any of the Ubuntu family [Kubuntu and Lubuntu being a little faster than the main build]
or if you fancy something a little different, Parrot home edition [not the hacking edition until you learn how Linux works]
Just download and test run them all "live from a USB, it will not be at full speed but will give you a chance to check all the hardware works and if you like the desktop offered on each one.
As we keep saying, the best Linux distribution for you, is the one you like the look and feel of, and the one that runs best on your kit.
 
OP
Z

Zumbarak

New Member
Joined
Jun 11, 2022
Messages
8
Reaction score
0
Credits
53
Ok I don't consider 4 yrs as being old, the I7 7th gen is a pretty good processor, and you should not have too many problems installing any mainline distribution, my suggestions would be MX-21, Mint [cinnamon is pretty but mate desktop is a little quicker]
Debian stable with non-free driver pack, any of the Ubuntu family [Kubuntu and Lubuntu being a little faster than the main build]
or if you fancy something a little different, Parrot home edition [not the hacking edition until you learn how Linux works]
Just download and test run them all "live from a USB, it will not be at full speed but will give you a chance to check all the hardware works and if you like the desktop offered on each one.
As we keep saying, the best Linux distribution for you, is the one you like the look and feel of, and the one that runs best on your kit.
Thanks a lot, you've been a great help.
 

Brickwizard

Well-Known Member
Joined
Apr 28, 2021
Messages
2,674
Reaction score
1,769
Credits
20,010
Not a problem, just keep us informed on what you do / try and decide to keep
 

Lord Boltar

Well-Known Member
Joined
Nov 24, 2020
Messages
1,772
Reaction score
1,185
Credits
13,201
Pop OS is designed for System 76 computers, specifically to their hardware they use building their Laptops, some firmware may be missing or has been adapted to suit their needs, which can cause issues for non-System 76 machines - this is the main reason why I do not use Pop OS - it is based on Ubuntu but does not have all of the same features -
Useful WiFi Commands
Code:
iwevent
This command is used to watch what the Wifi hardware is doing. Pay attention to the disconnect reasons, and ignore the scans.
Code:
sudo systemctl restart NetworkManager
This command will restart the service that manages all Internet traffic on the computer, which is usually easier than restarting the computer.
Code:
dmesg | grep iwlwifi
This will check the hardware startup and driver loading messages.
Code:
lspci | grep Network
This will check if the hardware is being detected by the kernel.
Code:
lsmod | grep iwlwifi
This will check to see if the device driver (module) is loaded.
Code:
sudo rm /etc/NetworkManager/system-connections/*
This will erase the stored information about all wireless access points.
Code:
sudo apt install --reinstall network-manager
This will reinstall network-manager, which can fix some network issues.
 
$100 Digital Ocean Credit
Get a free VM to test out Linux!

Linux.org Hosting Donations
Consider making a donation

Members online


Top